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Best Practices for Announcements in MISEbox
Best Practices for Announcements in MISEbox

Keep employees up-to-date about events, new menu offerings, policy changes, and more while enhancing the employee experience

Updated over a year ago

The Value of Announcements

Getting updates and information to everyone on your team is really hard, especially since getting everyone in the same room at once is so difficult. Announcements provide value to your business(es) and to your employees in three buckets:

⚡️ Increasing the efficiency of communicating with employees

🧠 Better informed, more productive employees

🤝 Strengthening employees' relationships with your business and amongst each other

Less Admin

✌️ Goodbye, external contact list pasted from a spreadsheet into an email!

  • A new Announcement will post to the MISEbox Home page for everyone to see.

  • You can also send it by email and save significant admin time.

Conspicuously Posted

Announcements can be reviewed anytime in MISEbox, making it hard to say, "I didn't know that," You're welcome.

Protip: Regularly audit your restaurant's Our Team page to ensure active employees are listed and former employees have been terminated. For more information, check out our help section about Managing Employees.


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What to say and how often

Create a culture of recognition and inspiration with Announcements in MISEbox, developing your employees' connection with your business(es) and each other. Here are some ways our clients use this feature:

  1. Announce promotions to everyone so they can share in the excitement and success of their teammate

  2. Introduce new employees

  3. Give a shout-out or kudos to an employee or group of employees when they do something great

  4. Share news of a review or relevant press

  5. Announce a new location opening

  6. Share daily shift notes

Drive Revenue

Announcements about new menu offerings, a new menu rollout, or a sales contest can be really helpful in driving revenue. For menu education, we recommend using the Announcement to inform the team and then taking advantage of your pre-shift meetings to dive in.

In both examples below, we've ensured that there is an opportunity to learn about the dish at work, and they can look it over if they want on their own time. 

"We've updated our #WinesBTG today with three new wines, including #WineOne, #WineTwo, and #WineThree. Over the next couple of days, we'll be tasting and reviewing at pre-shift."

"Weekend Sales Contest! The person that sells the most #DeliciousDish will win a bottle of #ThisWine! You have to sell at least three (3) to be eligible to win the prize. We'll provide a chance to taste the dish at pre-shift on Friday and Saturday. Good luck!"

Protip: Notice the hashtags in the above examples. Content Tagging in MISEbox is a powerful feature that easily directs your employees to Modules, Sections, and Items!

Culture = Profitability

Employee Engagement is vital to creating a positive guest experience and minimizing expensive turnover — two important business profitability drivers.

  • Happy employees are the best brand ambassadors, so keep them connected!

  • People have more dining choices than ever and love when the team is happy.

  • Every guest presents an opportunity for your employees to develop loyal regulars.

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