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Creating and Managing Teams

Teams are a helpful way to organize and manage employees.

Updated over a year ago

Overview

You can use MISEbox Teams to help you organize groups of employees by Position, the way you think of them in real life using Teams, such as "FOH Service Team" or "BOH All Hourly." In addition to Roles and Positions, you can use Teams to control who sees various content such as Announcements, Menus, Modules, and even Evaluations. Teams can also be shared and managed across Multi-Unit businesses.

Creating Teams

From the sidebar navigation, click or tap Our Team. When the sidebar expansion opens, you'll see Manage Teams at the bottom of the available options. If you've never created a Team before, you'll be able to click or tap the Create New Team button.

Step 1

Give your new Team a name. We recommend something straightforward and typical of how you refer to this group of employees daily.

Step 2

Use the selector to include all the Positions that make up this group of employees.

Example: an "All Managers" Team might include Service Director, General Manager, Executive Chef, Sous Chef, etc. All of your employees with the selected Positions will be automatically added to this Team, including future employees!

NOTE: Now is a great time to double-check that every employee's Positions are correct!

Managing Teams

Once you create a Team, you'll find it listed on the Manage Teams table. MISEbox will display high-level information about your Teams here.

If a Team becomes unnecessary in the future, you can deactivate it, and the Team will no longer be available to use throughout MISEbox. Any content shared with this Team previously will no longer be available to them unless they have access from their Role or Position.

Teams for Multi-Unit Businesses

From the HQ, you can create Teams and make them available to your various businesses. You'll use the same actions for creating teams as described above. The difference is that you'll have an additional selector to choose which restaurants can access the Team. When you share a Team from the HQ, they cannot be edited by the restaurant. This helps ensure consistency across your company.

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